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Trust and Reliance in XAI--Distinguishing Between Attitudinal and Behavioral Measures

Trust is often cited as an essential criterion for the effective use and real-world deployment of AI. Researchers argue that AI should be more transparent to increase trust, making transparency one of the main goals of XAI. Nevertheless, empirical …

How WEIRD is CHI?

Computer technology is often designed in technology hubs in Western countries, invariably making it WEIRD, because it is based on the intuition, knowledge, and values of people who are Western, Educated, Industrialized, Rich, and Democratic. …

Empirical hints of cognitive biases despite human-centered AI explanations

In explainable artificial intelligence (XAI) research, explain-ability is widely regarded as crucial for user trust in artificialintelligence (AI). However, empirical investigations of thisassumption are still lacking. There are several proposalsas …

Measuring Players’ Experience of Need Satisfaction in Digital Games: An Analysis of the Factor Structure of the UPEQ

In this work, we explore the factorial structure of the Ubisoft Perceived Experience Questionnaire (UPEQ) and its correlation with game enjoyment. For this purpose, an online survey was conducted on the experience with the video game League of …

How Web Professionals Perceive Web Accessibility in Practice: Active Roles, Process Phases and Key Disabilities

Providing usable web information and services to as many people as possible confronts web professionals with a challenging task. The present study delivers insights about how Web accessibility is perceived in practice. Using a survey, a total of 163 …

My Train Talks to Me: Participatory Design of a Mobile App for Travellers with Visual Impairments

Travellers with visual impairments may face substantial information gaps on their journeys by public transport. For instance, information displayed in trains, as well as on departure boards in train stations and on platforms, are often not available …

Measuring the "Why" of Interaction: Development and Validation of the User Motivation Inventory (UMI)

Motivation is a fundamental concept in understanding people’s experiences and behavior. Yet, motivation to engage with an interactive system has received only limited attention in HCI. We report the development and validation of the User Motivation …

How to Use Plain and Easy-to-Read Language for a Positive User Experience on Websites

Plain Language and Easy-to-Read Language are two approaches to reduce language complexity, which are also applied in the context of Web Accessibility. While Easy-to-Read Language was specifically designed to meet the needs of people with cognitive …

Systematic Review and Validation of the Game Experience Questionnaire (GEQ) -- Implications for Citation and Reporting Practice

Despite lacking a formal peer-reviewed publication, the Game Experience Questionnaire (GEQ) is widely applied in games research, which might risk the proliferation of erroneous study implications. This concern motivated us to conduct a systematic …

A Good Reason to Die: How Avatar Death and High Challenges Enable Positive Experiences

Appropriate challenges and challenge-skill balance are usually key to positive player experiences. However, some games such as the successful series Dark Souls are notorious for their excessive difficulty. Yet, there has been little empirical …